Contact Us

If you have comments, suggestions or questions about the services we provide please contact us.

Local Offices

Gainesville
770-536-2415

P.O. Box 5909
1000 Dawsonville Hwy.
Gainesville, GA 30504 | map
David Lee, District Manager
Tate O'Rouke, Business Development Manager

Jefferson
706-367-5281

P.O. Box 38
850 Commerce Road,
Jefferson, GA 30549 | map
Joe Hicks, District Manager
Wade Johnson, Business Development Manager

Lawrenceville
770-963-6166

825 Buford Drive
Lawrenceville, GA 30043 | map
Randy Dellinger, District Manager
Jennifer Fennell, Business Development Manager​
Garrett Wiley​, Business Development Manager

Neese
706-548-5362

P.O. Box 85
85 Spratlin Mill Road,
Hull, GA 30646 | map
Jean Mullis, District Manager
Brandon Ashley, Business Development Manager

 

Corporate Office

706-367-5281
P.O. Box 38
850 Commerce Road
Jefferson, GA 30549 | map

PAY BILL

Call 1-888-228-9166 to pay your bill 24/7.

MEMBER SERVICES

Call 1-800-462-3691 for assistance.
info@jacksonemc.com
Office hours: 8 a.m. - 5 p.m., M-F, except holidays*
Telephone service: 7 a.m. -7 p.m., M-F
Emergency service and automated account
information: 24/7

REPORT AN OUTAGE

Call 1-800-245-4044
or report an outage online

MAIL PAYMENT TO

Payment Address
Jackson Electric Membership Corp.
P.O. Box 100
Jefferson, GA 30549

WAYS TO PAY

View the ways you can pay your bill.

NON-ENGLISH SPEAKER?

View resources for persons with Limited English Proficiency.

 

 

*Holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day
Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day