Customer Choice

Memberservices businessservices servicesandsupport customerchoice 1380x776

We know that power supply is critical for businesses. Jackson EMC offers the exceptional ability to provide quality power, service options and reliability. As a not-for-profit member-owned cooperative, we offer exceptional service at an affordable price.

Jackson EMC invests in technology, such as automation and switching schemes, which allow us to back feed power from alternate substations – giving many businesses power redundancy and members peace of mind.

We serve some of the area’s leading companies and large power consumers with connected loads greater than 900 kW, including:

  • Kubota
  • Northeast Georgia Medical Center Braselton
  • Amazon
  • Carter’s
  • King’s Hawaiian Bakery
  • Infinite Energy Arena
  • Large retailers, such as Publix, Home Depot, Kroger, Lowes, Walmart, Target
  • Cold storage facilities, such as Eskimo Cold Storage and Americold.
  • Numerous public elementary, middle and high schools for the Gwinnett County, Hall County, Jackson County, Barrow County, Athens-Clarke County, Banks County, Madison County, Lumpkin County, Gainesville City school systems, along with several private schools in our area

How Customer Choice Works

In Georgia, select businesses have the option to choose their power supplier.

The Georgia Territorial Electric Service Act of 1973 assigns exclusive power support area throughout the state. Georgia’s 41 Electric Membership Corporations (EMCs) are allocated 71% of the state’s land area. However, members with loads of 900 kW or greater qualify for a one-time choice of a power provider.

The power supplier, in these cases, may be located outside municipal limits; in areas annexed to a municipality after March 29, 1973, if the supplier owns lines in the municipality; and in wholly new municipalities.

One supplier's service line (below 120,000 volts) crossing another supplier's assigned area creates “corridor rights.” Members within the corridor may be able to choose the electrical supplier that owns the service line. Other potential customer-choice situations exist that require determination by the electrical suppliers.