Payment Assistance

Need Help Paying Your Electric Bill?

We understand that sometimes members may need assistance paying their electric bills. Jackson EMC and the Jackson EMC Foundation are prohibited from offering direct financial assistance with utility payments. However, there are organizations in northeast Georgia available to help qualified residents with payment assistance.

Financial Assistance for Residential Members

Our assistance organizations directory provides information on agencies that assist residents who need help paying their utility bill.

Download the Assistance Organizations Directory (PDF)

Financial Assistance for Business Members

The University of Georgia’s Small Business Development Center (SBDC) provides information on programs that help small businesses affected by current circumstances. These programs include assistance with paying utility bills. Businesses may visit the SBDC's website for complete details.

Senior/Low Income Discount

Members who are 62 years old or older with a total household income at or below 100% of the current year’s Federal Poverty Guidelines (FPG) annual income level for a family size of two (2) can apply to receive a discount of $12.50 off of the monthly service fee. The 2021 Federal Poverty Guidelines annual income level for a family of two is $17,420. The annual discount can save a member-owner $150 a year.

To qualify for the discount, you must:

  • Be at least 62 years of age with a total household income at or below 100% of the current year's Federal Poverty Guidelines (FPG) annual income level for a family size of two (2);
  • Have a residential account for a primary residence in your name;
  • Have electric service from a single meter that is wired for your individual use; and
    Complete a Senior/Low Income Discount Application (pdf).
  • Note: Be sure to have this form notarized before submitting to us. If you’re unable to have the form notarized, we can notarize it for you at your local district office or by mail. Bring or mail a copy of your social security or tax information as proof of income so we can verify that you meet the income requirements to complete the notarization.

If you have questions or need additional assistance, please call Jackson EMC at 1-800-462-3691 or info@jacksonemc.com.