Information We Collect Online

Jackson Electric Membership Corporation, a member-owned not-for-profit electric cooperative, is committed to protecting the privacy of its members, as well as all other users of its web site. In light of this commitment, Jackson EMC adheres to the practices provided below.

Jackson EMC does not disclose or sell any personal information about you without your prior approval, except as required by law and as requested by regulatory agencies and governmental authorities. Jackson EMC's rules and regulations prohibit the disclosure of information regarding members and their accounts. Jackson EMC uses the information collected on this web site only to better provide you with the products and services we offer. Jackson EMC adheres to security procedures to protect your information.

Information We Collect Online

The only personal information that we collect from customers online is that volunteered by the customers, such as survey information and/or site registrations. In general, you can visit the Jackson EMC Web site without telling us who you are or revealing any personal information about yourself. However, there are times when we may need information from you. If you register to access various services related to your residential account or other applications involving your business account on this Web site, you may be asked to submit personal information such as your Jackson EMC account number, name, address, phone number and email address. Similar information may be required to view your account online and pay your bill electronically. You may also be asked to submit additional personal information or financial information in order to use certain specific services offered in these customer account transaction areas. We will protect all information that you provide us on the Web site, as set forth below.