Seniors/Disabled Plan

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Sometimes, members’ monthly Social Security, disability or pension checks don’t arrive when their electric bill is due.

Members who qualify to participate in Seniors/Disabled Plan have the flexibility to pay their electric bill after their due date. However, participating members must still pay their bill before the disconnect date to avoid having their service interrupted.

To Qualify for the Plan, You Must:

  • Be at least 62 years old or qualified to receive disability income from an approved plan;
  • Have a residential account for a primary residence, and
  • Complete a Seniors/Disabled Plan application with your date of birth, and/or proof of an approved retirement or disability plan.

Contact Customer Service by calling 1-800-462-3691 or visit your local Jackson EMC office for a Seniors/Disabled Plan application form. Or download the form and email the completed form to us.

Senior/Low Income Discount

Members who are 62 years old or older with a total household income at or below 100% of the current year's Federal Poverty Guidelines (FPG) annual income level for a family size of two (2) can apply to receive a discount of $12.50 off of the monthly service fee.

Learn More About the Senior/Low Income Discount