Payment Plans & Assistance

Overview of Key Features

Budget Billing Plan: Pay the same amount every month
Seniors/Disabled Plan: Flexibility to pay when you receive your check
Senior Citizen Low Income Discount: Receive a $12.50 discount each month
Payment Assistance: Organizations help with payment assistance

 

Budget Billing Plan

By using the Budget Billing Plan, you can balance your electric bills so your payments are the same each month. The plan works by averaging your current month and previous 11 months of electric use. Learn more about how budget billing works.

To qualify for the plan, you must:

  • Have lived at your current address for at least one year, or have moved to a location that has a 12-month history of electric use that can be used to calculate an average usage amount;
  • Plan to live at your current address for at least one year;
  • Have electric service from a single meter that is wired for your individual use;
  • Have no balance on your Jackson EMC accounts at the time you begin the plan; and
  • Have established a good payment record on your Jackson EMC accounts.

To enroll, contact Jackson EMC at 1-800-462-3691 or info@jacksonemc.com.

 

Senior’s Plan/Disabled Plan

Frequently, members' monthly Social Security, disability or pension checks don't arrive at the same time their electric bill is due. Members who qualify to participate in the Seniors/Disabled Plan can pay their electric bills after the due date without it affecting their credit records or being charged late fees. Customers participating in this plan must still pay their bills before the disconnect date or be subject to disconnection of their electric service.

To qualify for the plan, you must:

  • Be at least 62 years of age or qualified to receive disability income from an approved plan;
  • Have a residential account for a primary residence and/or a pump supplying water to a primary residence; and
  • Complete a Senior’s Plan/Disabled Plan Application (pdf).

If you have questions or need additional assistance, please call Jackson EMC at 1-800-462-3691 or info@jacksonemc.com.

 

Senior/Low Income Discount

Members who are 62 years old or older with a total household income at or below 100% of the current year's Federal Poverty Guidelines (FPG) annual income level for a family size of two (2) can apply to receive a discount of $12.50 off of the monthly service fee. The 2019 Federal Poverty Guidelines annual income level for a family of two is $16,910. The annual discount can save a member-owner $150 a year.

To qualify for the discount, you must:

  • Be at least 62 years of age with a total household income at or below 100% of the current year's Federal Poverty Guidelines (FPG) annual income level for a family size of two (2);
  • Have a residential account for a primary residence in your name;
  • Have electric service from a single meter that is wired for your individual use; and
  • Complete a Senior/Low Income Discount Application (pdf).
  • Note: Be sure to have this form notarized before submitting to us. If you’re unable to have the form notarized, we can notarize it for you at your local district office or by mail. Bring or mail a copy of your social security or tax information as proof of income so we can verify that you meet the income requirements to complete the notarization.

If you have questions or need additional assistance, please call Jackson EMC at 1-800-462-3691 or info@jacksonemc.com.

 

Payment Assistance

Jackson EMC and the Jackson EMC Foundation are prohibited from offering direct financial assistance with utility payments. However, there are organizations in Northeast Georgia who offer different programs that can help with payment assistance. Download the Assistance Organizations Directory and contact the appropriate agencies to get started. Organizations Offering Assistance (PDF)