Jackson EMC in the Community

Jackson EMC J.D. Power Rankings highest in history, Finishes 2017 in Fifth Place

Jackson EMC placed fifth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the highest ever achieved by the cooperative.  This is the second year J.D. Power separated cooperatives from their respective geographic categories, meaning Jackson EMC was ranked with large cooperatives from across the nation.

Scam Alert: EMC Security Warning Customers About Door-to-Door Scam

Summer is often the time we dust off the tool box and tackle some of those home improvement projects. Knowing that many Georgians have home improvement projects on the mind, scammers seize the opportunity to knock on your door and offer “assistance.” And, some of that assistance may come in the form of offering a security system upgrade or special offer.

Jackson EMC Prepares For New Malware Threat

You may have seen something in the media this week about a Russian cybersecurity threat called “CrashOverride,” a new malware capable of disrupting electric grid systems. Following a recent similar cyber security breach in the Ukraine, nearly 225,000 customers were affected by outages. 

While there’s no immediate cause for concern, we want our members to be aware of this threat and know that we’re monitoring the situation closely.


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