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New Member Resources

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About Jackson EMC

Jackson EMC serves members across 10 counties in northeast Georgia. As we look to the future, we rely on our Vision, Mission and Values to keep us on track.

About Jackson EMC

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Cooperative Spirit

We’re one of more than 900 electric cooperatives in the U.S. Jackson EMC members have a voice in the management of their cooperative.

Cooperative Spirit

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How to Read Your Bill Statement

Understand where to find your due date, amount due and charges on your bill statement.

How to Read Your Bill Statement

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Ways to Pay

We offer several convenient ways to pay your bill, including online or mobile app, by phone, by mail and at our local offices.

Ways to Pay

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MyJacksonEMC

Get to know MyJacksonEMC, a website and mobile app that allows you to pay your bill, view your energy use, report an outage and more.

MyJacksonEMC

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Billing FAQs

Have a question about billing or membership? We’ll help to answer your questions.

Billing FAQs

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Save Energy

When you reduce your energy use, you can lower monthly bill. Learn what steps you can take to save energy.

Save Energy

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Report an Outage

If you experience an outage, you can report it via our website, the MyJacksonEMC mobile app or call us at 1-800-245-4044.

Report an Outage

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Be Storm Ready

Severe weather can happen anytime. Learn how to be prepared for severe weather.

Be Storm Ready

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Office Locations

We’re in local communities for in-person service and to help with questions about your Jackson EMC account. Visit one of our local offices.

Office Locations

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Margin Refund Checks

As a member of a cooperative, you’re eligible to receive a portion of the operating funds remaining at the end of the year, which we call margin refunds.

Margin Refund Checks

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Operation Round Up

As a Jackson EMC member, you have a unique opportunity to support Operation Round Up®, a program that provides financial support to local organizations and individuals.

Operation Round Up

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Rebates, Loans for Energy Efficiency Upgrades

Planning an energy efficiency upgrade? We offer rebates and loans for qualified upgrades.

Rebates, Loans for Energy Efficiency Upgrades

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Budget Billing

Need to know how much your electric bill will cost each month? With Jackson EMC’s budget billing program, you pay the same amount each month.

Budget Billing

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Auto Pay

Jackson EMC’s Auto Pay Program offers the convenience of having your bill paid automatically each month from your bank account or with a credit/debit card.

Auto Pay

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EMC Security

EMC Security offers security systems, video surveillance, home automation systems, and 24/7 monitoring for burglary, fire and medical services.

EMC Security

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Jackson EMC Marketplace

Our energy efficiency online store, Jackson EMC Marketplace, offers savings on smart thermostats, lighting, smart home technology and other products.

Jackson EMC Marketplace

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Products & Services

We offer products and services to help you save energy and save money.

Products & Services

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Right Choice

Right Choice homes by Jackson EMC are built for energy efficiency, improved air quality, convenience and comfort.

Right Choice

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Safety

We’re committed to safety for our employees and members. Learn how you can stay safe around electricity and other hazards.

Safety

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Community Involvement

We value members and our community – that’s why we’re committed to those we serve.

Community Involvement

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Member Resources

Along with receiving margin refunds and having a say in the management of the cooperative, you have access to additional services.

Member Resources

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Member Documents

Access information about our service rules, bylaws and annual report.

Member Documents

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