About Jackson EMC
Jackson EMC serves members across 10 counties in northeast Georgia. As we look to the future, we rely on our Vision, Mission and Values to keep us on track.
About Jackson EMC
Cooperative Spirit
We’re one of more than 900 electric cooperatives in the U.S. Jackson EMC members have a voice in the management of their cooperative.
Cooperative Spirit
How to Read Your Bill Statement
Understand where to find your due date, amount due and charges on your bill statement.
How to Read Your Bill Statement
Ways to Pay
We offer several convenient ways to pay your bill, including online or mobile app, by phone, by mail and at our local offices.
Ways to Pay
MyJacksonEMC
Get to know MyJacksonEMC, a website and mobile app that allows you to pay your bill, view your energy use, report an outage and more.
MyJacksonEMC
Billing FAQs
Have a question about billing or membership? We’ll help to answer your questions.
Billing FAQs
Save Energy
When you reduce your energy use, you can lower monthly bill. Learn what steps you can take to save energy.
Save Energy
Report an Outage
If you experience an outage, you can report it via our website, the MyJacksonEMC mobile app or call us at 1-800-245-4044.
Report an Outage
Be Storm Ready
Severe weather can happen anytime. Learn how to be prepared for severe weather.
Be Storm Ready
Office Locations
We’re in local communities for in-person service and to help with questions about your Jackson EMC account. Visit one of our local offices.
Office Locations
Margin Refund Checks
As a member of a cooperative, you’re eligible to receive a portion of the operating funds remaining at the end of the year, which we call margin refunds.
Margin Refund Checks
Operation Round Up
As a Jackson EMC member, you have a unique opportunity to support Operation Round Up®, a program that provides financial support to local organizations and individuals.
Operation Round Up
Rebates, Loans for Energy Efficiency Upgrades
Planning an energy efficiency upgrade? We offer rebates and loans for qualified upgrades.
Rebates, Loans for Energy Efficiency Upgrades
Budget Billing
Need to know how much your electric bill will cost each month? With Jackson EMC’s budget billing program, you pay the same amount each month.
Budget Billing
Auto Pay
Jackson EMC’s Auto Pay Program offers the convenience of having your bill paid automatically each month from your bank account or with a credit/debit card.
Auto Pay
EMC Security
EMC Security offers security systems, video surveillance, home automation systems, and 24/7 monitoring for burglary, fire and medical services.
EMC Security
Jackson EMC Marketplace
Our energy efficiency online store, Jackson EMC Marketplace, offers savings on smart thermostats, lighting, smart home technology and other products.
Jackson EMC Marketplace
Products & Services
We offer products and services to help you save energy and save money.
Products & Services
Right Choice
Right Choice homes by Jackson EMC are built for energy efficiency, improved air quality, convenience and comfort.
Right Choice
Safety
We’re committed to safety for our employees and members. Learn how you can stay safe around electricity and other hazards.
Safety
Community Involvement
We value members and our community – that’s why we’re committed to those we serve.
Community Involvement
Member Resources
Along with receiving margin refunds and having a say in the management of the cooperative, you have access to additional services.
Member Resources
Member Documents
Access information about our service rules, bylaws and annual report.
Member Documents