Jackson EMC may email its members valuable information about rebates, monthly video bill messages, annual energy analysis, and other important communications. These personalized emails are intended to educate members about their energy usage and save money.
Members who have created an online profile for their Jackson EMC online account, their paperless billing statement, or subscribed to the online edition of JEMCO News are enrolled to receive these emails.
Members who would like to subscribe to these email communications may do so by creating an online profile for their Jackson EMC account. To create an online account, visit the account management page.
Jackson EMC members may receive emails about the following:
Jackson EMC Marketplace
Jackson EMC Marketplace (jacksonemcmarketplace.com) is our online energy efficiency store. Members may receive emails about rebates and special offers for products available at Jackson EMC Marketplace.
Products in Marketplace include smart thermostats, connected home products and lighting.
Jackson EMC’s partner for Marketplace is Simple Energy.
Emails about Marketplace will come from info@jacksonEMCmarketplace.com.
Members may unsubscribe from these emails by clicking the unsubscribe link at the bottom of any email sent about Jackson EMC Marketplace.
An example of an email about Jackson EMC Marketplace is provided below:
Video Bill Messages
Residential members may receive an email about increases to their monthly bill. These emails feature a 30-second video explaining why their upcoming monthly bill may have increased, such as weather conditions or higher usage. The video bill messages also provide steps members can take to reduce their monthly bill.
Video bill messages are emailed to residential members when there is a specified increase in their monthly bill. Members who are enrolled in budget billing are not eligible to receive these emails.
Jackson EMC’s partner for the video bill messages is Apogee Interactive.
Emails with a video bill message will come from firstname.lastname@example.org.
Members may unsubscribe from these emails by clicking the unsubscribe link at the bottom of any email sent with a video bill message.
An example of a video bill message is provided below:
Annual Energy Report
Residential members may receive an email outlining how they used energy the previous year in their home. These emails feature a video outlining the specific areas that consumed energy usage, such as HVAC, refrigeration, water heating, etc. This email includes a video message and a link for members to download their annual energy report.
The annual energy report email is sent to eligible members in February.
Jackson EMC’s partner for the annual energy report is Apogee Interactive.
Emails with an annual energy report will come from email@example.com.
Members may unsubscribe from these emails by clicking the unsubscribe link at the bottom of any email sent with an annual energy audit.
An example of an annual energy report can be viewed by clicking the image below
Members may receive an email or phone call asking for their participation in a survey on behalf of Jackson EMC. Members are randomly selected to be a part of the surveys, which help the cooperative identify opportunities to enhance our member service and communication.
Jackson EMC’s partners for these surveys are TSE Services and Data Decisions Group.
Emails come from CooperativeSurveys@ddgsurveys.com
Members may unsubscribe from these emails by clicking the unsubscribe link at the bottom any email sent about surveys on behalf of Jackson EMC.