News & Announcements

Jackson EMC is recognized as a J.D. Power 2014 Customer Champion

(Jefferson, Ga., March 3, 2014)  Jackson Electric Membership Corporation (EMC) has been recognized as a 2014 Customer Champion—one of 50 companies to have earned this distinction this year. 

To qualify for inclusion on this elite list, companies must excel, not only within their own industry, but also among the 9 industries included in the Customer Champions analysis by J.D. Power. To determine the J.D. Power 2014 Customer Champions, J.D. Power examined five factors, including: People, Presentation, Process, Product, and Price.

Few Weather-Related Outages, But Crews Remain Ready to Respond

At mid-Day Wednesday, Jackson EMC crews had responded to few weather related outages, but remained on standby to quickly respond as needed. In the Hamilton Mill area of Gwinnett, a tree large took out lines and briefly cut power to around 1,500 members. Crews were able to quickly restore power to all but 910 of those, and had the line repaired and power restored to the remaining customers within an hour.

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