Contact Us

If you have comments, suggestions or questions about the services we provide please contact us.

CUSTOMER SERVICE

1-800-462-3691
info@jacksonemc.com
Office hours: 8 am - 5 pm, M-F, except holidays*
Telephone service: 7 am -7 pm, M-F
Emergency service and automated account
information: 24/7

 

REPORT AN OUTAGE

Call 1-800-245-4044
or report an outage using the web app

MAIL PAYMENT TO

Payment Address
Jackson Electric Membership Corp.
P.O. Box 100
Jefferson, GA 30549

Local Offices

Map of the Gainesville areaGainesville
P.O. Box 5909
1000 Dawsonville Hwy.
Gainesville, GA 30504 | map
770-536-2415
Bill Sanders, District Manager

Map of the Gwinnett area Lawrenceville
461 Swanson Drive
Lawrenceville, GA 30043 | map
770-963-6166
Randy Dellinger, District Manager
Map of the Jefferson area Jefferson
P.O. Box 38
850 Commerce Road,
Jefferson, GA 30549 | map
706-367-5281
Joe Hicks, District Manager

Map of the Neese areaNeese
P.O. Box 85
85 Spratlin Mill Road,
Hull, GA 30646 | map
706-548-5362
Jean Mullis, District Manager

*Holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day
Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day

Corporate Office

Photo of Jackson EMC's corporate office in Jefferson, Georgia Jackson Electric Membership Corp.
P.O. Box 38
850 Commerce Road
Jefferson, GA 30549 | map
706-367-5281