EMC Security Exceeds Customer Expectations

Price, system performance and customer service top the list in the latest EMC Security customer satisfaction survey. Overall satisfaction comes in at 88 percent, three percentage points higher than previous survey results. Why are so many customers choosing EMC Security?

For 51 percent of respondents, price was a major factor. With monthly monitoring fees well below the national average, EMC Security is a strong contender in a competitive market. With more than half the respondents indicating that they obtained quotes from other security companies, in comparison EMC Security remained their company of choice.

Next to price, many indicated they chose EMC Security on a friend's recommendation. "We recognize the value of superb customer service from the moment of installation. No customer is alike, and their needs require individualized service to ensure that we meet their home security needs," says Vince Raia, EMC Security president. "When our customers share their experience with friends, we know it's because of the time and care we place in our personalized way of doing business."

Results show that more than half of the respondents had security service from another provider before switching to EMC Security. Compared to overall service of their previous provider, 80 percent indicate they are more satisfied with the switch.

"We believe customers are making the switch to EMC Security because they see the value in a full-service security provider. In addition to our state-of-the-art monitoring facility, we also offer advanced wiring and technology services to support home theater and entertainment systems, video monitoring, central vacuum systems and more. We're pleased that EMC Security can help protect customers' homes and provide an electronic network to make life more convenient and enjoyable."

EMC Security Can Reduce Insurance Cost

You can reduce your insurance costs up to 20 percent when you add a home security system. Crime ranks as the biggest concern of travelers when they're away from home more than a day, according to a national homeowners' survey.

EMC Security offers affordable home security without long-term contracts or hidden charges. Your system can be personalized to meet your family's needs, or if you have an existing system and want to change providers, EMC Security can help.

• Month-to-Month Contracts - EMC Security earns your trust each and every day.
• Ownership - You own your system.
• Competitive Pricing - Prices start as low as $16.95 per month.
• Local Monitoring - Offering 24-hour, UL approved professional monitoring, your system is custom designed and monitored locally. EMC Security can also monitor most existing security systems.
• Convenient Billing - Jackson EMC members have the convenience of paying security charges on monthly power bills.

Call EMC Security today for a free evaluation at 770-963-0305 or 706-543-4009 or visit www.emcsecurity.com.