You can enter an outage report directly into our Outage Management System with the click of a mouse. After you've set up your Account Profile, you're on your way to real-time outage information.

Go to Your Account and click Online Account Access to set up your profile. In minutes, you'll have access to your billing and account history, the ability to pay online and check to see if outages have been reported in your neighborhood.

Your billing address, telephone number and other account information are part of your profile, so you don't spend time entering those details when you report an outage online. It's fast, easy and one of the many ways JEMC is working to make doing business with us quick and efficient.